Shipping Policy

Delivery Times

Below are the average delivery times for all orders placed with Arthur Melbourne:

Order Processing: 1–3 business days — Orders placed during the week are generally processed within 1 business day. Orders placed on Friday evening or over the weekend may take slightly longer to process.

Delivery Time: 8–20 business days — Once dispatched, your order will generally arrive within 8–20 business days, depending on your location. As our products are shipped from our international warehouse in China, delivery times may be longer than shipments originating from Australia or within the local market.

You will receive a confirmation email once your order has been dispatched.

Placing an Order

Ordering from Arthur Melbourne is simple and secure:

  • Visit the product page and click "Add to Cart".
  • Carefully review the options you have selected.
  • Click "Proceed to Checkout".
  • Enter your delivery details and confirm your address.
  • Click "Continue to Shipping".
  • Review your information and proceed to payment.
  • Select your preferred payment method and click "Place Order".

You will then be redirected to your payment provider to complete your purchase. If you experience any issues, our support team is available to assist you.

Payment Methods

All payments are processed in a secure environment using SSL encryption. Payment processing and digital marketing operations are managed by Velour Commerce Limited (Hong Kong).

[Only list payment methods that are actually active at checkout — remove any that do not apply:]

  • Klarna (Pay Later)
  • Credit/Debit Card (AMEX, Mastercard, Maestro, Visa)
  • PayPal
  • EPS
  • Sofort

Shipping Costs

We offer free shipping on all orders, with no minimum purchase required. No additional shipping charges will be applied at checkout.

Please note that international orders may be subject to customs duties or import taxes, which remain the responsibility of the customer.

Order Processing & Shipping

Once your order has been processed, it will be prepared and dispatched as soon as possible. During periods of high demand, processing times may be slightly extended. We appreciate your understanding.

For any questions regarding your shipment, please contact us at: support@arthur-melbourne.com — Our team will be happy to assist you.

© 2026 arthur-melbourne.com — Operated by Velour Commerce Limited (Hong Kong), Business Reg. No. 80790380, Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong SAR
Contact: support@arthur-melbourne.com